Privacy Policy
Effective date: November 16, 2026
This Privacy Policy explains how Meena’s Planet LLC (“Meena’s Planet,” “we,” “us” or “our”) collects, uses and shares personal information when you visit www.meenasplanet.com (the “Site”), buy from us, sign up for our emails or contact us. It works alongside our Terms & Conditions.
The short version. We collect what we need to fill your orders, run the Site and stay in touch if you ask us to. We do not sell your personal information for money, and we do not give your contact details to other companies for their own marketing.
1. Information we collect
Information you give us.
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Orders: your name, email address, phone number, and shipping and billing addresses. Payment details go directly to our payment processors; we do not see or store your full card number.
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Accounts: your login details and order history, if you create an account.
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Email sign-up: your email address, if you sign up for our newsletter.
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Reviews and photos: what you submit, along with the name or display name you choose.
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Messages: whatever you include when you email or contact us. If you tell us about a food allergy or other health information to ask a question, we use it only to answer you.
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Referrals and giveaways: if you refer a friend, your friend’s email address; if you enter a giveaway, the information the entry form asks for.
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Wholesale inquiries: the business contact details you send us.
Information collected automatically. When you visit the Site, we and our service providers collect information such as your IP address, browser and device type, the pages you view, what you add to your cart, and how you arrived at the Site. We use cookies, pixels and similar tools to do this (see Section 4). Our marketing emails also record whether you open them and which links you click.
Information from others. Payment processors tell us whether a payment went through, and shipping carriers tell us the delivery status of your order. If you tag us or use our brand hashtags in a public social media post, we may see that post and your handle.
2. How we use information
We use personal information to:
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process, ship and track your orders, and fix problems with them;
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run your account and answer your questions;
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send order and shipping updates;
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send marketing emails if you have signed up;
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publish reviews and run referral programs and giveaways;
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prevent fraud and enforce our Terms & Conditions, including our limits on orders for resale;
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understand how people use the Site so we can improve it; and
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meet our tax, accounting and other legal obligations.
3. How we share information
Service providers. We share personal information with companies that help us run our business. These include our e-commerce platform, payment processors, fulfillment partner and shipping carriers, email marketing service, reviews tool and analytics providers. Their own privacy policies also apply to the information they handle.
What you make public. Reviews, photos and other content you post on the Site are public and are shown with the name or display name you chose. As our Terms & Conditions explain, we may also show public social media posts that tag us on the Site and in our emails.
Legal reasons. We may share information if the law requires it, to respond to legal process, or to protect the rights, property or safety of our customers, ourselves or others.
Business changes. If Meena’s Planet is involved in a merger, acquisition or sale of all or part of the business, personal information may be transferred to the new owner as part of that transaction.
With your permission. We share information in other ways when you ask us to or agree to it.
We do not sell your personal information. We do not sell personal information, we do not share it with advertising platforms for targeted advertising, and we do not give your contact details to other companies for their own marketing.
4. Cookies and analytics
Cookies are small files your browser stores. We use them, along with pixels and similar tools, to keep items in your cart, remember your login, understand how the Site is used and measure our marketing.
Analytics. Our e-commerce platform and analytics providers collect information about how visitors use the Site. These service providers may collect information about your activity on our Site over time.
Advertising. We do not currently use advertising cookies or pixels from advertising platforms. If we start, we will update this policy before we do.
Your choices.
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Where the Site shows a cookie banner, you can use it to choose which cookies we use.
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You can block or delete cookies in your browser settings. Some parts of the Site, such as the cart, may not work without them.
Do Not Track. The Site does not respond to browser “Do Not Track” signals, because there is no common standard for how to honor them.
5. Emails
If you sign up for our emails, we will send you news, offers and product updates. You can unsubscribe at any time using the link in any marketing email. We will still send you messages about your orders and account.
6. Your choices and rights
You can:
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view and update your account details by signing in to your account;
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ask us for a copy of the personal information we hold about you;
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ask us to correct or delete your personal information; and
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unsubscribe from marketing emails at any time.
To make a request, email info@meenasplanet.com. We offer these choices to all our customers, wherever you live. We may need to confirm your identity first, usually by checking that the request comes from the email address on your account or orders. We will respond within 45 days. We may keep some information when the law requires it, such as order records we need for taxes. We will not treat you differently for making a request.
7. How long we keep information
We keep personal information only as long as we need it for the purposes in this policy. For example, we keep order records as long as tax and accounting rules require, account information until you close your account, and your email address for marketing until you unsubscribe.
8. How we protect information
We use reasonable administrative, technical and physical safeguards to protect personal information. Payment details are handled by our payment processors, and we do not store full card numbers. No method of sending or storing data is completely secure, so we cannot guarantee absolute security.
9. Children
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. You must be at least 18 to place an order or create an account. If we learn that we have collected personal information from a child under 13, we will delete it. Parents who believe their child has given us information can contact us at info@meenasplanet.com.
10. Where information is stored
We sell only within the United States. Our service providers may store and process information in the United States and other countries.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date above. If we make a material change, we will also tell you by email, if we have your address, or with a notice on the Site before the change takes effect.
12. Contact us
Questions about this Privacy Policy or your information? Reach us at:
Meena’s Planet LLC
418 Broadway, Suite 8609
Albany, NY 12207
info@meenasplanet.com